Fees and Policies

The Center for Empowerment and Resilience is out-of-network for all insurance providers, meaning we are not paneled with any insurance plans. This means that all clients are responsible for the full cost of services at the time they are provided.

We provide all our clients with a Superbill (a receipt of payment with diagnostic and service codes), for you to submit to your insurance company for reimbursement.

We also utilize a platform called Thrizer to help facilitate easier claim processing for plans with out-of-network (OON) benefits.

What to Know about Thrizer

Thrizer is designed to streamline and simplify the payment process for OON. With Thrizer, clients will only have to pay a copay for our sessions,

Benefits for Clients:

Upfront affordability: Clients pay only their co-insurance (the percentage of the cost covered by insurance that you’re responsible for after you’ve met your deductible) avoiding the wait for reimbursement.

Simplified process: Thrizer handles the complexities of out-of-network benefits and claims.

Transparency: Clients can see their OON benefits and estimated co-insurance.

According to a 2025 data report, the average reimbursement rates per session in 2025 are:

  • Optum: $127
  • UnitedHealthcare (UHC): $124
  • Aetna: $118
  • Cigna: $112
Why We Choose to be Out of Network

We do not accept insurance by design. Fee-for-service allows us to maintain control over your treatment. Many insurance companies impose limits on the number of sessions with in-network providers and conduct chart reviews, which can compromise your privacy.

By choosing an out-of-network (OON) approach, you receive the high level of care and attention you deserve, without an insurance company dictating your treatment. This arrangement also ensures that your private information remains completely confidential and separate from your insurer. Some insurance companies may reimburse clients for a portion of the session costs. At the end of each month, we’ll provide you with an itemized medical receipt, known as a Superbill, which you can submit with your claim form to your health insurance provider for reimbursement. Please note that there’s no guarantee that your insurance will cover any part of the services. It’s a good idea to check with your insurance company to see if they accept superbill receipts from out-of-network providers for claims.

Rates
  • Initial Diagnostic Evaluation (90-minute Appointment): $200/$180 (Depending on your provider)
  • Individual Session (50-minute Appointment): $180/$120 (Depending on your provider)
  • Couples Session (50-minute or 90- minute Appointment): $180/$120 (Depending on your provider)
  • Payment is due at the time of service. We accept all major credit cards and HSA/FSA payments.
24-Hour Cancellation Policy
  • When cancelling or rescheduling appointments with more than 24-hour notice, please email or text.
  • If you miss your scheduled appointment or cancel within 24 hours, you will be charged the full fee for the booked session.